Terms of Service

Last updated: October 2026

1. Acceptance of Terms

By registering, accessing, or subscribing to the FeeColekt platform (“Service”), you agree to be bound by these Terms of Service. If you are accepting these terms on behalf of an educational institution (such as a school, academy, or coaching centre), you represent that you have legal authority to bind that institution to these terms.

2. Institutional Subscriptions & Billing

FeeColekt is offered on an institutional subscription basis, typically invoiced based on active student tier, campus branch count, and messaging quotas.

• Invoicing: Subscription invoices are delivered electronically prior to renewal cycles.
• Billing Contact: All invoice queries, tax invoices (GST), and tier upgrades should be directed to billing@feecolekt.com.
• Payment Terms: Payments are due as specified on the corresponding service order or invoice.

3. Data Ownership and Portability

Your institution retains 100% exclusive proprietary ownership of all student registries, fee schedules, collection records, and parent contact directories. FeeColekt will never claim ownership over your institutional records. You maintain the right to export your complete ledger data at any time via self-serve Excel / CSV exports.

4. Acceptable Use and Messaging Conduct

FeeColekt provides automated notification capabilities via WhatsApp and SMS for transactional fee reminders and digital receipts. Subscribing institutions agree:

• To utilize automated reminders solely for genuine academic, fee collection, or school administrative notifications.
• Not to utilize messaging channels for unsolicited commercial promotions or third-party spam.
• To ensure parent and guardian telephone numbers provided have legitimate enrollment association with your institute.

5. Platform Availability and Maintenance

We target 99.9% uptime for cloud services. Standard database backups and ledger audit trails are maintained automatically. Scheduled maintenance windows with advance notice are reserved for non-peak hours to avoid disrupting active fee counters.

6. Account Security & Access Roles

Institutions are responsible for maintaining confidentiality of administrator and cashier credentials. FeeColekt provides granular role-based permissions to ensure cashiers, accountants, and principals only access data appropriate to their duty.

7. Termination and Data Retrieval

Either party may terminate an institutional contract according to the terms of their service agreement. Following termination, the institution will be provided a secure data extraction window to download all academic archives before servers are permanently sanitized.

8. Contact & Support

For questions regarding these terms, contract agreements, or support, please reach out to our team: